FAQ – Support and Tips
Get the most out of your HOT WOK with our comprehensive support guide.
Whether you need help with assembly, gas safety, or maintaining your wok pan, we have gathered the answers to the most common questions from our community of outdoor cooking enthusiasts.
At HOT WOK, we want to ensure you have a safe and professional cooking experience. On this page, you will find expert advice on everything from initial setup and gas regulator installation to the secret of seasoning your carbon steel wok for a natural non-stick surface.Find the help you need by category:
- Getting Started: How to assemble your burner and connect gas safely.
- Maintenance & Care: How to clean your cast iron burner and maintain your wok pan.
- Cooking Techniques: Mastering high-heat stir-frying and controlling the 3-tap system.
- Troubleshooting: Quick fixes for flame adjustments and performance issues.
FAQ
FAQ
Which oil to choose for a wok pan?
HOT WOK gas burners develop 4.5 kW, 7.0 kW and 12.0 kW of heat output respectively, the latter being the highest on the market. It is therefore important that you use an oil with a high burning point.We recommend peanut or sunflower oil. Before using your wok pan for the first time, it is important to prepare it properly.Over time, the wok pan will get darker and darker. The black coating acts as a non-stick surface.The wok pan can easily keep food warm after cooking, so either leave the wok pan on the gas burner or serve the food directly in the wok pan on a plate. Make sure the wok pan is still hot when serving.
