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FAQ

FAQ

HOW TO: Maintenance of your HOT WOK Gas Stove – Cast iron - HOT WOK
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HOW TO: Maintenance of your HOT WOK Gas Stove – Cast iron

A HOT WOK gas stove is made of cast iron. With the weather in Europe, you must keep in mind that cast iron can rust. Even though the gas stove might get some rust it still works impeccably. However, we do have a few tricks if you want the gas stove to look perfect. Has your HOT WOK gas stove gotten rust or grease stains? Then we have a very simple trick: use some cooking oil. It can be sunflower oil or peanut oil – whatever you normally use for cooking. Take a couple of pieces of paper towel and put the oil on it. Wipe the gas stove on all surfaces with the paper. You would quickly be able to see how far along you are and where you still need to wipe. After 5-10 minutes you can wipe the oil off with some clean paper towels and the gas stove should be clean and shiny again – without being greasy and transferable. If it isn’t you can wipe it with clean paper towels again. Even though you treat your gas stove with some kind of surface treatment, we still recommend that you take the gas stove inside a dry room, shed, or likewise, where the stove won’t be exposed to the changing weather and temperatures.

HOW TO: Maintenance of TOP LINE Table - HOT WOK
FAQ

HOW TO: Maintenance of TOP LINE Table

Has your worktop become dull and dull looking on the surface? Maybe your table is full of grease stains and hard to get clean? Here's a little trick to make it look "like new" again. Wipe the surface well with a cloth wrung out in warm water and dish soap. Once the countertop is dry, spray vinyl cleaner all over the surface. Wipe afterward with a kitchen roll. If it doesn't cover enough the first time or you still experience a few dull areas, spray again and wipe again. Now you're done and have a nice shiny TOP LINE Table again. In this example, we use a normal vinyl cleaner for matt surfaces when cleaning a car.

Correctly location of burner ring - Silver Line - HOT WOK
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Correctly location of burner ring - Silver Line

Will your Silver Line not turn on? It is important that the burner ring has the correct location.  1. It is important that the large burner ring is placed correctly with BEST by 9.00 o’clock. 2. The lower aluminum ring is placed so that the two pinspoint up towards 12.00 o’clock. Silver Line Unboxing video

Unboxing HOT WOK SILVER LINE 4.5 kW - HOT WOK
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Unboxing HOT WOK SILVER LINE 4.5 kW

Here you see the Unboxing of a HOT WOK Silver Line 4,5 kW Always remember to read the user manual which is included. Remove the flamingo and other transport protection from the box. Pay attention to many small parts and the white box with parts for your HOT WOK Silver LineLift off the holder of the dustpan and then lift off the aluminium top ring. Again remove safety packaging and other plastic. You can now lift your HOT WOK Silver Line out of the box. Now take the outer burner ring and the inner burner ring out of the small white box. Be aware that there is a battery at the end of your HOT WOK Silver Line. Here you need to remove the foil and reinsert the battery. The battery is used for the Pitzo ignitionNow first fit the aluminium top ring. Here it is important that the placement is correct. Note the setup here in the video and always check with the user manual. If this top ring is not mounted correctly your Silver Line will not turn on. Mount the roaster burner ring and the inner burner ring on the aluminium top ring. It is extremely important that you fit these correctly from the pitzo igniter as well as the gas supply. You can see that the burner ring comes all the way down and lies flat on the aluminum top when properly mounted. Note in the video that the small extra brass marking out from the pitzo igniter. Next, install the inner burner ring and make sure it lies correctly on the entire surface. Finally fit the cast iron bracket and now you are ready to fit your gas supply. The Silverline model can be used on large gas cylinders and on the small gas cylinders. It can vary in which type of Gas Regulator you need. For questions, inspiration or customer service, please write to hotwok@hotwok.com

Does your wok not burn correctly? - HOT WOK
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Il tuo wok non brucia correttamente?

Alcuni utenti possono avere problemi con la regolazione corretta dell’anello del bruciatore sui loro HOT WOK ORIGINAL 7 kW, Basic 10 kW, Double 2x 10 kW e HOT WOK PRO 12 kW. Questo accade perché le tre viti visibili nell’immagine non sono regolate correttamente. Guarda il video: È fondamentale assicurarsi che la combinazione di aria e gas sia esatta. Assicurati prima che le viti siano solo leggermente inserite nella filettatura. Controlla tutte e tre le viti. Poi apri il gas sulla valvola e accendi la fiamma con un accendino o un fiammifero. Stringi quindi le viti per bloccare l’ossigeno. Meno ossigeno significa una fiamma più piccola. Le fiamme devono essere preferibilmente blu con una piccola punta gialla. Se stringi troppo le viti, le fiamme diventeranno troppo piccole. Il gas uscirà da sotto il bruciatore producendo un rumore di ruggito. In tal caso, spegni immediatamente le valvole e allenta di nuovo le viti. Ogni bruciatore a gas deve essere regolato singolarmente poiché la pressione nelle valvole, nei regolatori e nelle bombole di gas può variare. I bruciatori HOT WOK devono essere regolati con la combinazione aria-gas più corretta. Quando il bruciatore è impostato correttamente, vedrai un modello di fiamma uniforme e stabile. La punta della fiamma può avere toni gialli mentre il resto varierà dal blu chiaro al blu scuro. 👉 Se il modello di fiamma del bruciatore HOT WOK è irregolare, controlla quanto segue: La bombola del gas è vuota? → Riempila o sostituiscila. Il tubo del gas è piegato o danneggiato? → Raddrizzalo e controlla eventuali crepe. Il bruciatore è danneggiato o ostruito? → Pulisci i fori con una spazzola rigida o una spugna. Se i consigli sopra non funzionano, contatta l’assistenza clienti a hotwok@hotwok.com  

HOW TO: Maintenance of your Paella Pan - HOT WOK
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HOW TO: Maintenance of your Paella Pan

By following the instructions usage and maintenance your HOT WOK Paella Pan will have a longer service life.The warranty will be repealed if these instructions are not followed. Usage for Paella Pan from HOT WOK: since the Hot Wok gas burners can generate up to 4.5 kW, 7 kW and 12 kW in heating effect, it is important to use oil with a high flash point. We therefore recommend that you see peanut oil or sunflower seed oil. The HOT WOK Paella Pan is protected by a coating, which must be burned off before use. The Hot Wok pan is made from carbon steel - an excellent material for heat distribution. Heat up your HOT WOK Paella Pan until it the colour changes to dark. pour 3-6 tablespoons of oil into the HOT WOK Paella Pan and distribute the oil with circular motions for 2 min. It is important that the oil is applied to all areas of the inner surface. Turn off the gas burner and wipe of the pan with a paper towel. Repeat the procedure three times, until there is no residue left on the paper towel. Clean the HOT WOK Paella Pan thoroughly with warm water and a soft sponge, before use. Wipe it dry before cooking. After preparation, your HOT WOK Paella Pan will have changed colour from shiny metal to a darker nuance. This is normal and indication that preparation has been done correctly. Over time, the HOT WOK Paella Pan will become even darker. The dark layer acts as a non-stick surface. Your HOT WOK Paella Pan can easily keep cooked food warm. Leave the HOT WOK Paella Pan on the gasstove or place it on a dish mat. Be aware that the HOT WOK Paella Pan is still very hot when serving.   We hope that you will enjoy your HOT WOK Wok pan.On www.hotwok.com you can find the entire HOT WOK assortment, recipes and tips for cooking. If you have any questions or need more more information write to us at hotwok@hotwok.com

Maintaining your wok pan - HOT WOK
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Maintaining your wok pan

Since Hot Wok gas burners develop 4.5 kW, 7.0 kW and 12.0 kW of heat output respectively, it is important to use oil with a high flash point.We recommend peanut or sunflower oil. The Hot Wok wok pan is protected by a film which must be removed. The wok pan is made of carbon steel, which is a very good material for conducting heat. It is therefore recommended that the gas burner is heated to half flame at most during preparation of the wok pan. Heat the wok pan until it is golden brown. Pour 3-6 tablespoons of oil into the wok pan and, using circular movements, distribute the oil around the wok pan for about 2 minutes. It is important that the oil is distributed throughout the wok pan, otherwise the oil will stick to the bottom. Then turn off the gas burner and wipe the inside of the wok pan with kitchen towel. Repeat the procedure 3 times until there is no more burn residue on the paper towel. Before using the wok pan, clean it thoroughly with warm water and a soft sponge. Wipe the wok pan thoroughly afterwards. After preparation, the inside of the wok pan will have changed colour from shiny metal to a dark shade. This is normal and only a sign that the wok pan has been properly prepared. Over time the wok pan will darken. The black coating acts as a non-stick surface. The wok pan can easily keep food warm after cooking, so either leave the wok pan on the gas burner or serve the food directly in the wok pan on a plate. Make sure the wok pan is still hot when serving. We hope you enjoy your Hot Wok wok pan.If you have any questions about your HotWok pan or other Hot Wok products, please feel free to write to hotwok@hotwok.com

HOW TO: Guide to using your HOT WOK gasstove - HOT WOK
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HOW TO: Guide to using your HOT WOK gasstove

You can also call it burning off your wok pan. Here's a guide to using your gas flame and your new wok pan for the first time. Once you have unpacked your HOT WOK. - Pour the equivalent of 3 tablespoons of sunflower oil into the wok pan - Start your wok burner on full heat. Be careful with 12 kW burners though as they are very powerful. DO NOT leave the wok when the oil is heating up - Leave the wok over the flames until you can see the wok pan turning light brown at the bottom. - Start to turn the wok pan over the flames. Right up to the edges. Quietly until the brown color comes where the hot oil is. - Once you have gone around the wok pan with the oil and the wok pan is light brown in most places, take the wok pan off the gas flame and pour out the oil. - Wipe the wok pan with kitchen roll - Start over and do this 3 times. - You are now ready to make super delicious wok food Remember NEVER to clean your wok pan in soapy/sulphur water. Always clean the wok pan only in plain water and wipe with a cloth. The wok pan will turn completely black over time. It doesn't matter - it adds flavour and the wok pan will last "forever" with the above maintenance See also the video here: https://www.youtube.com/watch?v=MMxpTpT0wzc IMPORTANT! Should flames occur in the oil in the wok due to the high heat, NEVER extinguish the flames with water. Use a fire blanket or something else that can quickly smother the fire. Note that there is a difference between outdoor gas burners and indoor gas burners. HOT WOK Professional and HOT WOK Original are both gas fires that may only be used outdoors. HOT WOK Silverline gas burners may be used as indoor and outdoor gas burners. Besides the Silverline gas fire can be used both indoors and outdoors, you can also connect the small 450 gr. gas cans to this gas fire.

Which oil to choose for a wok pan? - HOT WOK
before you start

Which oil to choose for a wok pan?

HOT WOK gas burners develop 4.5 kW, 7.0 kW and 12.0 kW of heat output respectively, the latter being the highest on the market. It is therefore important that you use an oil with a high burning point.We recommend peanut or sunflower oil. Before using your wok pan for the first time, it is important to prepare it properly.Over time, the wok pan will get darker and darker. The black coating acts as a non-stick surface.The wok pan can easily keep food warm after cooking, so either leave the wok pan on the gas burner or serve the food directly in the wok pan on a plate. Make sure the wok pan is still hot when serving.